Customer Services

*Free Delivery when you spend £100

Most items on our website are only available for home delivery. Free delivery applies to items listed on diy.coop as available for delivery where the basket total is £100 or higher unless otherwise stated. This does not include items which are only available for instore collection, and lines specifically excluded due to size or weight restrictions, and applies to UK mainland deliveries ex Scottish Highlands & Islands only initially. If a line is not included in the offer it will be stated in the product description or basket delivery options.

Order Enquiries/Customer Service Enquiries

Please contact the Mica retailer fulfilling your order as detailed on your Order Confirmation email.

Shop Local and Independent

All Mica stores are independently owned or run. Most are centres of their local community and have been established for decades by family businesses or committed individuals. The Mica brand is used by these independent businesses to compete with the big multiples through group buying and combined marketing.

Please find below our terms and conditions, returns, delivery policies and other required information:

Cookie Policy

Terms & Conditions

Terms of Use

Privacy Policy

Returns

Delivery Terms